How long does it typically take for an order to be delivered?
We aim to deliver your order within 3 days.
Can customers track their orders?
Yes, once your order is shipped, you’ll receive tracking details so you can keep an eye on your package.
Do you offer international shipping?
Not yet, but we’re planning to expand our services internationally soon. Stay tuned for updates!
What payment methods do you accept?
We accept Google Pay, PhonePe, Paytm, Ippopay, and credit/debit cards.
Is Cash on Delivery (COD) available?
No, we currently do not offer Cash on Delivery.
Are there any additional charges for certain payment methods?
No, there are no additional charges beyond the shipping costs, which are clearly stated during checkout. We ensure transparent payment methods for all our customers.
What is your return policy?
We accept returns. For more details, please check our "Return and Refund Policy" section.
How can customers request a refund or exchange?
You can request a refund or exchange by reaching out to us via phone call, WhatsApp, or even through Instagram DM.
Are there any products that are not eligible for returns?
No, all our products are eligible for returns as per our return policy.
How can customers reach you if they have questions or issues?
We’re here to help! You can reach us through our official phone number or via any of our social media platforms.
What is your typical response time for customer inquiries?
We strive to respond to all inquiries within 5 to 8 hours, and often much sooner!
Do customers need to create an account to place an order?
Yes, you’ll need to register first to make any purchase. This helps us provide a more personalized shopping experience.
How is customer information used and protected?
We take your privacy seriously. Your information is used solely for processing your orders, providing updates, and keeping you informed about new collections and offers. We use secure systems to protect your data and ensure it is never shared with third parties without your consent.
